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      06-16-2013, 09:33 AM   #1
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Thumbs up BMW of Southampton *****

I have been having a problem with my headlights where one low-beam was pointing up and one was pointing down. I brought my car in to Life Quality BMW who told me that both headlights were damaged and would NOT be covered under warranty. They wanted to charge me over $3,200 to replace them, even though the car was never in an accident

I brought my car to BMW of Southampton to get a second opinion a few months back, and was told that the headlights would be covered under warranty. I dropped the car off on a Monday afternoon, and both headlights were replaced under warranty. The car was returned to be on Wednesday afternoon. They also topped off my washer fluid.

I would highly recommend BMW of Southampton, especially Tony Palmieri the service manager, and Felipe Papano, who was my service advisor.
2011 E90 335i xDrive 6AT
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      06-16-2013, 12:04 PM   #2
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I've heard Life Quality is garbage for service.
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      01-06-2014, 09:51 PM   #3
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Originally Posted by ssmith96 View Post
I've heard Life Quality is garbage for service.
Its true. They are really bad! A bunch of lier and scumbags.
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