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BMW 3-Series (E90 E92) Forum > E90 / E92 / E93 3-series Powertrain and Drivetrain Discussions > N54 Turbo Engine / Drivetrain / Exhaust Modifications - 335i > What happened to ER's quality contol?



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      06-19-2013, 12:23 PM   #23
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Quote:
Originally Posted by 135Pats View Post
Ooo gotcha, that makes sense. Is he parting out? Sammy if you are ditching the e92, what's next? Best not leave the N54 community
Yep, he is getting a 135! I wouldn't let him leave the N54 community!
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      06-19-2013, 12:30 PM   #24
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hmmm hoping this the exception and not the rule. was going to pick up an ER CP and Forge DVs soon but now I don't know...
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      06-19-2013, 03:58 PM   #25
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Quote:
Originally Posted by Evolution Racewerks View Post
I greatly apologize for this. There is no excuse for this. My staff will be heavily reprimanded for this mistake. Please contact me directly at fredsu@evolutionracewerks.com and I will personally make this right for you.
Just do an incoming inspection on your parts so your customers do not have to. I hope you opened a CAR on this.
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      06-19-2013, 04:37 PM   #26
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I have the same issue with my CP. I have sent an email with photos. Please contact me.

Quote:
Originally Posted by Evolution Racewerks View Post
I greatly apologize for this. There is no excuse for this. My staff will be heavily reprimanded for this mistake. Please contact me directly at fredsu@evolutionracewerks.com and I will personally make this right for you.
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      06-19-2013, 05:19 PM   #27
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I have one sitting in a box at home waiting for installation....looks like I better inspect it!
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      06-19-2013, 05:31 PM   #28
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I have one sitting in a box at home waiting for installation....looks like I better inspect it!
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      06-19-2013, 05:49 PM   #29
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I have the full fmic kit in my car with no problems and with perfect welds. ER is a reputable company and I will continue to trust their work.
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      06-19-2013, 05:55 PM   #30
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Quote:
Originally Posted by Marz11 View Post
I have the full fmic kit in my car with no problems and with perfect welds. ER is a reputable company and I will continue to trust their work.
As did I, I think this is isolated and done by one employee....I am sure Frank will take the appropriate action.
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      06-19-2013, 06:01 PM   #31
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Good news
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      06-19-2013, 06:05 PM   #32
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probably had to take people out of the quality control line to put them in the production line, usually what happens when companies start selling in big numbers
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      06-19-2013, 06:10 PM   #33
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Quote:
Originally Posted by SCSRe92 View Post
probably had to take people out of the quality control line to put them in the production line, usually what happens when companies start selling in big numbers
very good point actually!
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      06-19-2013, 06:18 PM   #34
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Any company can make a mistake. What's important is how the company responds. It looks like ER is addressing the problem and making right by the customer. That's good service.
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      06-19-2013, 06:19 PM   #35
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Quote:
Originally Posted by robc1976 View Post
I love the engine cover I am getting tomorrow!
make sure to post pics, i really want one and id like to see what it looks like!
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      06-19-2013, 06:39 PM   #36
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Quote:
Originally Posted by SCSRe92 View Post
make sure to post pics, i really want one and id like to see what it looks like!
the blue one from Sammy our the ER CF? I just got the blue cover and it is neat to say the least.
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      06-19-2013, 06:40 PM   #37
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Quote:
Originally Posted by Wesley Crusher View Post
Any company can make a mistake. What's important is how the company responds. It looks like ER is addressing the problem and making right by the customer. That's good service.
agreed! He contacted me with in minutes and was very professional! Can't ask for more than that.
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      06-19-2013, 07:04 PM   #38
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...and THIS is exactly why we should keep holding all of the vendors under high scrutiny! They impose BMW tax, we demand perfection!

I work hard for my money, they should too!
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      06-19-2013, 07:16 PM   #39
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Quote:
Originally Posted by robc1976 View Post
the blue one from Sammy our the ER CF? I just got the blue cover and it is neat to say the least.
ER CF!
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      06-19-2013, 08:20 PM   #40
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Quote:
Originally Posted by SCSRe92 View Post
ER CF!
here ya go!
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      06-19-2013, 08:32 PM   #41
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      06-19-2013, 09:04 PM   #42
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Quote:
Originally Posted by robc1976 View Post
here ya go!
Jesus christ this thing is beautiful..it must be mine! What was the price tag
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      06-19-2013, 10:12 PM   #43
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Quote:
Originally Posted by SCSRe92 View Post
Jesus christ this thing is beautiful..it must be mine! What was the price tag
$280 but it is just a shell nothing like a item cover.

I like my blue one to
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      06-19-2013, 11:09 PM   #44
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Quote:
Originally Posted by robc1976 View Post
I love the engine cover I am getting tomorrow!
I hope it is not a CF engine cover. Had one on my 135 and it turned yellow. Maybe they use better clear coat now.

Edit; yeah it looks different than what i bought for my 135. They must have changed suppliers.

Yeah, the welds are terrible on the piping. Expect a lot more from ER.
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