[datdude47]

so my check engine light came on about 2 weeks ago, so i took it in. prior to taking it in i took it to the mechanic shop my family owns and i work at to check the codes to cure my curiosity. P1030 is what came up. i just took it to the dealership and let them solve the problem since its still under warranty and said it was the "valvetronic motor". so now my check engine light comes back on when im at idle and it says reduced power or something on the screen. so i told one of my mechanics to hook it up and check the codes. P1030 is what came up. first of all the "valvetronic motor" sounded like a load of crap to me cause my service writer couldnt even tell me what it was or does. any one have a clue what that is or what it does?

[yomama69]

Originally Posted by datdude47

so my check engine light came on about 2 weeks ago, so i took it in. prior to taking it in i took it to the mechanic shop my family owns and i work at to check the codes to cure my curiosity. P1030 is what came up. i just took it to the dealership and let them solve the problem since its still under warranty and said it was the "valvetronic motor". so now my check engine light comes back on when im at idle and it says reduced power or something on the screen. so i told one of my mechanics to hook it up and check the codes. P1030 is what came up. first of all the "valvetronic motor" sounded like a load of crap to me cause my service writer couldnt even tell me what it was or does. any one have a clue what that is or what it does?

Service writers don't know a lot of the mechanics involved with the cars. That's why they don't work on the cars. They only know what the computer tells them when they look things up.

[datdude47]

oh and i forgot to mention, this dealership is pretty notorious for just taking cars not solving the problem and giving the car back. im a service writer and im pretty well informed about what im talking about. how are you suppost to sell something to a customer when you have no idea what it is?

[yomama69]

Most of the BMW customers are not enthusiasts and don't care what the problem is. They just want it fixed. Knowledgeable service writers are few and far between.

[beef1020]

Originally Posted by yomama69

Most of the BMW customers are not enthusiasts and don't care what the problem is. They just want it fixed. Knowledgeable service writers are few and far between.

+1, And just because they don't know much does not make them bad per se. They are not there to diagnosis/fix your problems. They are there to schedule appointments.