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Yep already tried that - both pipes leading to the bulkhead running along the passenger side of the engine bay get hot (to the same temp).
Called BMW and challenged the parts guy - even he is adamant that the part is correct for my vehicle (which RealOEM also lists as a part for my vehicle when I enter my chasis number).
So, looks like there's no arguing with stupidity! I will order the part & pay upfront, wait 10 working days for delivery, then book the car in, leave it with them and wait for the phone call to tell me they were wrong. Then all the fun of trying to get a refund from them and to get them to properly diagnose the car.
OR we are completely wrong and my amateur mechanic skills are way inadequate for the complexities of modern BMWs.
I do hope we are proved wrong, cos I want my cabin heating back ASAP! Thanks for your help Doughboy - I'll update this when I know the outcome.
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