Quote:
Originally Posted by ubersteuer
Completely ridiculous.
I will be posting negative feedback on those sites as well. It's pretty silly that the only way to get them to return calls/emails/texts is to post a complaint online.
I emailed their sales manager Matt Morris on 12/28 in addition to my other contacts with sales people and still haven't received a reply.
All it would take to pacify me (and others likely) is a simple "thanks for your interest but the car was sold, several sales people had interested customers and it went to someone else."
Having worked at a couple of dealerships, I've seen this situation happen before and it should be sales team that reaches out to the interested parties. Ignoring potential customers is not a good way to do business. They must be buried with foot traffic to brush off internet and phone pops.
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concur, not getting any brownie points ignoring everyone