Quote:
Originally Posted by r4dr
Is normal wear and tear a warranty item? I would suspect you would just have to pay to get them rebuilt, but that's standard for any coilovers even the big $$ ones.
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When I spoke to Bilstein regarding their warranty they said that a worn or leaking part would be fully covered under their warranty if it were due to a part failure(e.g. worn out seal causing fluid to leak). Basically, anything other than failure due to misuse or impact damage is covered under their warranty. I also inquired about this with KW and received a similar response. In the case of Bilstein they will cover freight for all warranty conditions where as KW does not cover freight. Also, both will not issue a warranty until the part is inspected by them and determined to be a warranty condition.