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Thanks for the refund Mike. You did the right thing.
I am not going to sit here and lie about a pair of shades. I could care less about it. They were defective, they do NOT fit your head right. What I care about is Zuerst's inability to be the bigger person and believe me.
Please don't put words in my mouth. If I think it is defective, then it is.
As for the future, it will do you good to always be at your customer's demands. Your sales will increase if you offer no hassles returns. I know this because I used to be like you, too. Always stalling customers and giving them the runaround because I did not want to lose money. But I learned better, and so should you.
Mods, please close this thread.
Thanks.
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