[bzabodyn]

Well, I was in on the first group buy with BavDom and received the splitters fine (although quite a bit later than estimated originally) - however, they had paint imperfections and I sent them back with the impression that I would receive a timely replacement (which was promised by Bav because another GB was going on and I would get in with that shipment) - however, THAT group buy was delayed and several members are just now receiving their orders and guess what? NOT ME. I was basically pushed to the back of the line and forgot about. Now I'm being told they are just now at the painter, so who knows how long it's going to be before I receive them. I have been more than patient and have given him every chance to make this right.

You would think that you would treat a customer with a problem better than your average customer, but that's not the case here - I guess Bav has never heard the saying "a satisfied customer will tell 2 people - an unhappy one will tell 20". Maybe some customer service training should be on the short list - this is and will always be the problem with internet based companies such as this...

BZ