|
Well I sent an email, and I got an awesome and quick reply...
Here's the email with the first message last.
------------------------------------------------------------------------
------------------------------------------------------------------------
Very professional. Thank you very much for the quick response...
Luis **********
--------------------------------------------------------------------------------
From: *********@******.net
To: *******@hotmail.com
Subject: RE: TRACKING INFO
Date: Tue, 27 Feb 2007 11:54:06 -0500
I sir, I just called fedex and had them redirect the package to you. Sorry for the inconvenience.
Thank you,
Rishon Citterbart
Internet Parts Advisor
Morristown BMW/MINI
***************.net
--------------------------------------------------------------------------------
From: **********[mailto:*******@hotmail.com]
Sent: Tuesday, February 27, 2007 11:48 AM
To: Rishon Citterbart
Subject: RE: TRACKING INFO
Hi,
I spoke with someone just now, but also wanted to make it known that the product was shipped to the wrong location. The tracking info on fedex says it went to Springfield, WI. I live in Miami, Fl 33176. I was told I would have to wait for you to receive the package in return, then have the package shipped out again.
If this is a product that you keep in stock, I think it is fair to assume you should resend a new set so I could receive the product without further delay, instead of waiting another week so you could receive the original shipment, then re-ship again.
Please understand that this is my first time purchasing a product from Morristown Wholesale...
Thank you very much.
If and when a new shipment is made, I would strongly appreciate tracking information...
Luis *********
--------------------------------------------------------------------------------
From: **********@*******.net
To: *********@hotmail.com
Subject: TRACKING INFO
Date: Tue, 27 Feb 2007 10:53:30 -0500
Hi,
Tracking info *************1036 via fedex ground.
|