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      08-02-2013, 12:21 PM   #5
FI PETE
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United_States
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Drives: Black 328i E90
Join Date: May 2012
Location: Sarasota, FL

iTrader: (0)

First listen to the client to find out what his needs are, Is he looking for just a quick wax, or long term protection, etc. Then give him options and explain to him in simple english why one option is better than the other (example: explain why going with a sealant would be better than a wax or why going with a coating would be better than wax or sealant). Allow the client to make the choice, don't push them into a product they may not want
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