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Originally Posted by eljay
I went in to ask them to check my hatch as I noticed a small bubble near the handle.
Before even looking at the car, they said:
Dealer: we don't have any records of you completing your 2-year rust inspection
I: well, I only owned the car for 2 years and the dealer who serviced it before refuses to give me service records due to privacy issues:
Dealer: Oh, they should give you the records.
I: Well, they refused twice.
Dealer: Sorry, we cannot help you without those.
That was the end of discussion.
Is the rust inspection free every 2-years? And if they find some surface corrosion, will they fix it?
I understand they did it for free above, but they were also doing other work. I doubt the dealer would just do this inspection for free on its own.
Because if one must pay for an inspection every two years and then must pay to fix anything that is found to be rust starting, but not perforating under the warranty, then the whole thing is useless and you might as well wait 15 years and pay a body shop to fix something.
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A little trick that might work about the records, I always asked to speak to their boss/manager or whatever and that I am now the owner of the car. 2 dealers I tried with they sent them after I mentioned that. I also think one dealer wanted me to go in person to check them, but when I told them I am in Ottawa vs Toronto they were like ok.
And yeah pretty sure it's for perforations only.
https://www.bmw.ca/en/topics/owners/...arranties.html
Quote:
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*“Perforation” means the rust or corrosion of any components of the automobile body from the inner surface, through to the outer surface.
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