Quote:
Originally Posted by juld0zer
I think this may depend largely on what your BMW head office's stance is.
Based on my market region's stance, if your service history is as ship shape as you say, you should have good ground to seek goodwill assistance. You will need to be prepared to contribute, should the decision go in that direction. I have seen the pendulum swing both ways. You may get the engine rebuilt with necessary parts replaced (eg, chains, sprockets, valves if bent, pistons if there are severe valve imprints, etc) but at your mileage they may consider a short engine as being more feasible. You may get parts coverage only or parts and labour. Diagnosis is usually not covered. The diagnosis and information gathering process can be lengthy (checking chain stretch, checking timing, sending the head off to a specialist to examine and service, measurements).
What they will consider is that the noise does not become that bad overnight, as it starts off quite soft and noticeable to those in the know. So at the last Vehicle Check service for example, an annual/15k km check, it should have displayed some symptoms.
As for the injector, now would be a good time to sort that out because the injectors have to be removed. If that injector happens to seize then it may be part of the claim.
Be firm and understanding. Goodluck!
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Thankyou
juld0zer much valued information for me to work with.
When I collected it from the dealer they said they'll help me out by seeking advice from BMW after I have submitted an email to them with pics of my service record, which of course I have done.
At the last oil and filter service in October, the vehicle inspection report i was handed back with the keys did not indicate any engine issues whatsoever, only rear shocks. Lots of green tick and the shocks were the only red crosses so that to me that suggests they did a thorough inspection and the noises would of been picked up then if they were present. In fact the very reason it went in this time is becuase i noticed some noises that weren't there in October. The fact they have quoted £2920 to replace and repair timing chain is based on thier very own diagnosis, so I am hoping that will be enough to persuade BMW to assist, hopefully fully rather than asking me to contribute.
Hopefully I'll hear back before the chain lets go!
Just out of interest, whats a short engine? And when you said about doing the injector how would this affect my claim for the chain?
I appreciate your help pal 👍