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      10-07-2007, 03:57 PM   #8
Kev
Critical Care Anesthesiologist
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Drives: SMB F83
Join Date: Aug 2006
Location: Seattle, WA

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Quote:
Originally Posted by Don************ View Post
Me specifically, or who did you send it to at **********s.

What is your e-mail, I don't see any RMA requests in my e-mail in box.

-Don
Don,

I emailed the email address listed on your website (orders************.com) for an RMA number on 9/30. I didn't get any reply. I emailed again on 10/2. I got a reply from tara.**********s@gmail.com stating that:

"We have received your request for an RMA and have forwarded it to our supplier. We are still waiting to hear back.

Tamara should have emailed you about this when she first contacted the
supplier. If you have any other questions feel free to email her at
tamara************.com"

I emailed this Tamara again on Friday and I still have not heard back from **********s yet. First of all, I don't understand why you would need to forward my RMA request to your supplier since your shop is one who will issue the RMA ultimately. Secondly, I don't understand why it took this long to get an RMA number for a CF Engine Cover that's not even made for my engine. Nothing on your website indicates that this engine cover will not fit the N54 engine.
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