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Dealership didn't pay off the loan for a trade-in
Hello, I need an opinion or advice with this issue please, so a friend of mine bought a brand new car from a dealership. As part of the transaction, he traded in his car that was still being financed so there was a loan the dealership had to pay off.
It has now been 1 month and the loan on the trade-in remains unpaid, and the dealership said that the cheque to pay off the traded-in car was allegedly sent 2-3 weeks ago to the bank.
I'm not sure if anyone has experienced this before but would you trust the dealership and keep waiting to see if the bank receives this cheque? Or do you keep hounding them? Or do you seek legal advice as this appears to be a breach of contract?
Any help would be great! Thanks.
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