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      11-16-2017, 12:15 PM   #451
Sprucedmoose
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Drives: 2015 318D F30 M Sport+
Join Date: Jun 2017
Location: Truro, Cornwall

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Bought my E91 from Ocean in Plymouth. Live in Truro, so it is more convenient for me to take the car to their Falmouth dealership for work. Had a few warranty issues, which took some persuasion for Falmouth branch (along with numerous calls to the Plymouth branch) to rectify. In addition, their service department tried to charge me 100 more than quoted, whilst taking more than 3 1/2 hours for an oil and filter service! Suffice to say, I have been less than impressed with the service from Ocean Falmouth.

Indicator came on for rear pads to be changed. After phoning a number of local BMW specialists/ garages, BMW value servicing was as cheap, so I took the plunge and ventured across the Tamar to the Plymouth dealership. The treatment I received there couldn't have been further from that at Falmouth. Mechanic looked at my brakes and saw that there was more and 6mm left on them, negating the requirement for a change. They reset my service computer and have booked my car in for some warranty work required for the boot struts. Honestly expected to be told my discs needed changing too and was bracing myself to stump up for the lot, but instead went away with money in my pocket and a smile on my face.

Long story short, any future dealership visits will be planned to tie in with a shopping trip with the Mrs and a trip to the Big City.