[rogerxp]

What I can't understand is why the insurance company being claimed against doesn't kick-off at the claims management company and so, no, I'm not paying £1,000+ on a courtesy car (even a good one), I'll give you £500. No, I'm not paying that amount to repair a dent, scuff and buff-up, I'll pay you this...

All the bills submitted are grossly exaggerated and therefore no-ones going to be out of pocket but stops the claims management companies taking the piss.

I'm really tempted to ask the other insurer (in my case) why they don't do this and, in a way, whistle blow, BUT, I know full well it'll end up with honest me in the shit as opposed to the corrupt claims management company.

In my case, my original estimate of £850 (which I knocked down to more like £730), for a cash payment, has mysteriously increased to £2,600 now the insurers are involved. Odd.