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      07-04-2022, 03:09 PM   #6
riczon.335i
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Drives: 2007 BMW 335i Coupe
Join Date: Aug 2014
Location: Washington State

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Has this something that you have gone through with FCP? Because if that was the case I would have noticed the difference in all the parts that I returned, from my understanding of their policy it's pretty straightforward, You buy the new part, then request a return, ship old the part back at your cost, then refund you for the "new part".

I just bought a waterpump about 3-4 months ago installed it and returned the old waterpump that I originally bought from FCP and they refunded me the new part amount not the old pump price that orginally paid for so that's why I'm sort of confused, unless there are being shady with injector prices when it comes to there lifetime policy.

I sent them a customer e-mail to clarify.

Quote:
Originally Posted by feuer View Post
They will but you will pay the difference out of pocket. Example: if you bought injectors for $1000 in 2018 and now are $3000, you need to purchase new, and when you send old back they will only refund you $1000. So $2000 out of pocket.
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