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No, we didn't. Our original response was to the OP, in which we offered further assistance with his issue(s). Your "questions" only came about in a later post in which you mis-understood my replies. Mis-understanding can be seen as some as being talked down on (condescending), but rest assured, that was not my intention. If you felt that way, then I apologise
If we can't use the word "rebuilt", then please suggest a word for us to use?
We have explained exactly what we do when we "rebuild", have apologised and attempted to make amends with the OP, and have promised to be more clear in future on exactly what our "rebuilt units" include and don't include.
So exactly what is it you guys are wanting us to do exactly that we haven't already done?
Instead of arguing or agreeing with other people's posts to things that we have already resolved, why not just tell me exactly what you want (that we haven't already resolved)?
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