Quote:
Originally Posted by Minipuck V 2.0
To me, if a businessman lies about one part of his business, that in the whole says a lot about his business. You are thinking about the parts, but I guess you don't care about the other side to his business which is customer service. I guess maybe its reasonable to you, food at a restaurant is great but the service sucks.
I am saying when that happens to me, I stop going to the restaurant cause to me, I don't care if your food makes me poop gold bricks, if your attitude and service sucks, it speaks a lot for your way of doing business.
For me, I don't separate the product from customer service cause it all comes from one place.
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People have a tendency in this forum, not to read what other write but
comment blindly. You say it's reasonable to me and I don't care about
the other side of his business which is customer service. And here is
what I wrote. Tell me which part isn't clear to you and where do you get
the idea from what I said, that I thought the other side of his business
which is customer service, was good:
"What he lied about is when he said he was going to ship them, when he
said he had already shipped them and when he actually did all that. Is he
a terrible businessman? No doubt about that. Did he handle this whole
thing in the worse possible way? You bet."