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Device was fixed thanks to Bob and tune has been applied to the car.
The issue was - the software got corrupted during the update. The resolution was to remove app from the computer, install it again (flash drive) and update the app and the handheld device. This time around, the update process completed and the issue went away. Afterwards I was able to apply the tune to the car without any issue.
Review of milvs coming up in few days after the car adapts to the tune.
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