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      10-01-2007, 10:58 AM   #1
wadgras44
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Drives: 2009 C63 AMG
Join Date: Mar 2007
Location: Voorhees, NJ

iTrader: (22)

Morr Alloys - still in business?

My apologies in advance for sounding like a whiny bitch.

I wasn't sure where to post this, but seeing as I'm more than a little disappointed in their customer service perhaps this is the proper section.

In a nutshell, on 9/24, I notified Morr that my 162 rep order was screwed up. Specifically, I received three 19x8.0's and one 19x9.5.

Carlos was very responsive to PMs on 9/24 and let me know that I had received the last 19 x 9.5 wheel in stock. Lucky me, especially since that wheel came with a big fat chip on it.

At that time, he indicated that he needed to check his inventory and expected a new batch in later "this week" (week of 9/24) or "early next week" (week of 10/1).

Well "this" week has come and gone and "early next week" is upon us and despite PMs and emails sent to their attention on Thursday and Friday of last week, I have no idea if and when I'm going to receive the replacement wheel.

Zero apologies and price concessions later, I'm hoping for an update ASAP.
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