I've been to Cancun several times and by far the nicest we stayed at was the Melia (looks like a temple or sorts) very modern, nice staff. The Ritz is very nice (as all are) however it's not very far down the "strip" so you might be taking cabs everywhere if you plan to travel out of the resort.
I love Cancun, definitely check out Coco Bongo....it was something else, although pricey. A very nice romantic place we eat everytime we go is called Lorenzillos, right on the water and the food is to die for.
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