I've read about horror stories from this dealers service department, however, no issues since I've been going here since my move to Scarface land back in 2013. Took my x1 and F30 328 here with no issues. This morning I took my 335i in for an oil change (had a coupon for $69.95) which is cheaper than any independent shop so I figured why not and looked over the whole vehicle. $74 with tax and I purchased (to arrive mid next week) the BMW oil travel case that stores in your trunk for $6 and change when it should have been $21
. Not going to complain as it was cheaper than Amazon. In/out about an hour, friendly assistant service manager (Mark Smith) who mentioned my rear brakes were low on meat (knew about it) and that one of my belt pulley's would need to be replaced soon. No pressure and was overall satisfied.