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      10-06-2015, 05:16 AM   #647
dannym
Private First Class
3
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137
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Drives: 640d M Sport
Join Date: Aug 2010
Location: UK

iTrader: (0)

Quote:
Originally Posted by dannym View Post
Terrible service from this company, I had to return an order which they now claim they havent received. I have never had anything lost in the post by the Royal Mail - now they are not replying to any of my emails. looks like good bye to nearly 90. I will persist with my daily emails to them until it is resolved.
Bit of an update, I received a couple of email replies from the 'CS team' regarding my 'lost' returned parcel. They have basically said they havent received the returned item so I should claim from Royal Mail for the 90 loss.

So that's my 90 lost, just very becareful detailing with this outfit and make sure you use tracked and insured postage.
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