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      10-06-2015, 05:16 AM   #647
Private First Class

Drives: 640d M Sport
Join Date: Aug 2010
Location: UK

iTrader: (0)

Originally Posted by dannym View Post
Terrible service from this company, I had to return an order which they now claim they havent received. I have never had anything lost in the post by the Royal Mail - now they are not replying to any of my emails. looks like good bye to nearly 90. I will persist with my daily emails to them until it is resolved.
Bit of an update, I received a couple of email replies from the 'CS team' regarding my 'lost' returned parcel. They have basically said they havent received the returned item so I should claim from Royal Mail for the 90 loss.

So that's my 90 lost, just very becareful detailing with this outfit and make sure you use tracked and insured postage.
Appreciate 0