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For what it's worth, imho Richard Jones is being accused of working for your dealer because he is asking logical questions using proper grammar and complete sentences. My guess is that he is an attorney or other professional in which he writes documents for a living. Hardly sufficient evidence that he in fact works for your dealer or BMW.
Having said that, would it be so bad if it was your dealer or BMW? Actively engaging you in a public forum asking you what needs to happen to bring the situation to resolution?
I've been following the thread from the start and I sympathize. If it happened to me I would have been very angry to say the least. But it has been weeks. You've vented. Now you have to decide what you want to do.
My $.02
A
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2011 BMW 335is Convertible
2011 Toyota Sienna Ltd AWD
2010 Lexus HS250h
2010 Honda Civic LX
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