[JRV-F82-M4]

In Feb., 2014 I purchased a 2012 BMW 335is (which I love). They gave me a decent price on it, so no complaints there. However, when I got home and compared Open Road's finance sheet to finance sheets from other cars I have purchased, Open Road overcharged me over $1,000 in hidden fees over and above the 6 other vehicle closing sheets that I compared them to!

I have fought hard and they have agreed to repay about $800, and so far they have refunded $299 and $189. However, they still owe me $300 which they have agreed to pay, but haven't yet. I would be really, really careful when signing your closing documents at Open Road. In fact, I personally would never, ever, ever go back to this place again.

Update: I finally received my final check for $300. So I did get back everything I fought for...it just took 3 months. But the real point is that if I would not have done my homework and compared to what other dealerships were charging, and then fought hard with them, I would never have received these overcharged financing fees back.