[springhong2001]

They tried to cheat the purchase price over the phone and on site. And worst, never paid attention to customer. I am PA resident, who don't need front plate, but they put front plate on my brand new car, without asking my permission, resulting 2 holes on my brand new car! I bought the car by cash, but they put financial lien on my title. No one informed me this mistake until 4 months later I found out by myself from DMV office, they could not release my title. Then I called the dealer, they delayed another month and still not release my title, so now 5 months passed after I purchased my new car, I still have not received my title! Very unprofessional and low quality work, made mistakes and never trying to correct it for customers, cannot believe such bad service for BMW!