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      02-27-2007, 05:16 PM   #1
rjs
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Drives: E93 M3
Join Date: Oct 2006
Location: UK (West Mids)

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'09 M3 (e93)  [10.00]
UK BMW Dealers: General Opinions?

<rant>

What is everyone's opinion on their dealer? So far I'm not blown away by the service levels i've encountered.

I've been looking at buying an e92 for a while now and am currently on my 3rd dealer.

Dealer 1 (Solihull) They started OK, I managed to arrange a short test drive with them & all seemed well. Decided to wait for the M-Sport package though which they told me would be coming out in March. So I advised them to contact me when they heard anything re: the M-Sport. March is almost here, so is the M-Sport. My phone call from the dealer isn't.

Dealer 2 (Wolverhampton) Oh dear. I went in to enquire & they said they would have to get a car in for test drive, fair enough. I asked for a brochure but they didn't have one so they took my name and address to send me one. Two months later... no brochure! No follow up. :mad:

Dealer 3 (Central B'ham) Promising so far. I went in last week, got test drive booked for this week so will see how it goes.

I don't like poor customer service full stop. Even more so when they expect me give them 40K for a car. If the service is this crap before i've even bought it, what's it going to be like afterwards?!

Is it just me? does everyone else get on fine?

I hope this third one is OK, i'm running out of ones nearby!

</rant>
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