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We reserve the right to refuse / refund customers as we see fit.
In your specific case, we chose to refund you based on previous e-mail exchanges with Steve & myself. We genuinely try to help as many people as we can, however when asking for assistance & the story doesn't necessarily add up, that's where we draw the line- it's too difficult to sift through what is fact / fiction.
We sympathize with your injury, we've wished you a speedy recovery numerous times, and will do so again.
Best of luck in the future.
Fuel-It!
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