Quote:
Originally Posted by Greyfox
Even if they are franchises, they must meet quality standards set by the corporation.
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Well, they are supposed to. "Must" isn't really possible. Can't force someone to do the right thing. Worst they can do is try and take his franchise away.
I just wanted to point out that I've had great experiences with them, as have many others. I understand your experience was terrible, and I am sorry to hear that. I just wanted you to put blame on the right people (the installer and the owner/operator of the local business you used).
One bad apple does not make a dead tree.