|
Taking them to court isn't a real option, even though that' the way this is "supposed" to be handled. Not when the judicial system is a sham and you couldn't even get a lawyer to represent you if you agree to pay their hourly rates up front. And shipper and seller know it.
As for pay pay... they seem pretty disorganized. When they were a captive subsidiary of eBay, they relied on eBay to act as arbitrator between buyers and sellers - there was documentation of the transaction and it was easy to verify things either did or didn't work out as bargained... because the bargain lived in their system. Now they try to behave like a bank clearing house but they don't do it particularly well. For example, a bank will hold all kinds of set-off rights against commercial customers deposits to ensure that they never are out for cancelling an payment and issuing a customer a refund on a credit card purchase, where they are the credit issuer. For PayPay, they have contractual consent to make charge-backs, but it's a much more cumbersome process, and as a result they are much less likely to give you your refund. I would maybe initiate with PayPal but then I would also inform the credit card company that a dispute is pending. They are the ones who want you as a customer. PayPal don't car, and neither really does the 1-time seller on an internet forum. You are just a digital signature and an avatar to them.
|