[Fb2017]

Hello everyone.

Living in a city where the use of road-salt is prevalent the 12 year corrosion warranty on BMW cars ended up being one of the decision making factors on purchasing the car.

12 years unlimited miles they said..
When you see rust bring it in they said..

All of this is absolute bs. After checking with BMW Canada, some reps did not even know the cars had such a guarantee where as others after days of looking were able to tell me that the cars both new and old need to have a rust inspection completed every year. Apparently such an inspection is separate from the yearly maintenance and is at the owners cost. This tidbit of information is not mentioned anywhere. I have checked with 5-6 dealerships between Ottawa and the GTA and nobody can give me a straight answer. Funny thing is that if you ask one for a rust inspection they have no idea what you're talking about.


To sum it up..
-In terms of the literature for the car it tells you to get more info from the dealers
-the dealers have zero info on rust inspections and only offer to take pictures to send to bmw canada for approval on repairs
-bmw canada on the other hand will deny claims for cars that have not had a rust inspection once every two years (which no dealership will do even if you ask

The amount of misinformation I have received is absurd. I personally have 3 cars. A 2009 328i, 2011 328i and a 2017 X4. By this logic according to bmw my X4 that isn't even 3 years old for which I paid over 85k for is no longer covered by the rust warranty according to the phone representatives. How this makes sense is beyond me.

As for my other two cars, I do my own work. I don't need a dealer to change my oil and filters as I do them myself. If they need to inspect the car this should be laid out in black and white for the customers to know which it clearly is not. I am thinking of taking BMW to small claims over this as one of my cars (2008 328) has rust forming under the hood (clearly not from stone chips) and they have told me that the car was never inspected. My other 2011 has rust starting at the exact same spot. (Proof that its a flaw in manufacturing) And I assume I'll be given the same treatment.

Please share your experiences so we can collectively get clarification and coverage for this part of the warranty which is extremely useful for those of us here in Canada.