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Great Service
I must add to this list of raves for BMW of Austin. When I took delivery of my ED BMW 328, I realized the trucking company had put a gouge in the rocker panel of my driver's side. Lonnie ordered a new one for me with no questions asked but the paint came out a bit lighter than the body. I went in again asking to see what could be done and David Parker, one of the other service managers told me they'll reorder a new piece and have it done again. Amazingly, instead of being annoyed, he even put me into a 545 as a loaner. Dustin, my service advisor has also been incredibly helpful and courteous. I was so impressed with their service that I called BMW NA on my own to compliment the dealership and their attention to detail.
On top of it all, I must say the waiting area is definitely tough to beat. Even compared to the supposedly top notch Lexus dealerships.
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