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I am new here but from what I have seen it seems to be faulty installs and improper use are causing more problems than the product itself. Maybe instead of complaining about the product you can work with Shiv to get things resolved...bitching can only get you so far.
For a vendor he seems to be dedicated and tries to answer questions as they come, I personally couldn't imagine doing what he does. You can only please so many people, some just like to be annoying and would rather talk shit then work things out.
I for one am looking forward to buying my Procede when my baby comes in next month.
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