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      10-08-2012, 08:00 AM   #1127

Drives: Mini Cooper 2002
Join Date: Oct 2012
Location: London

iTrader: (0)

Originally Posted by edowen View Post
Pathetic. So you havent got back any of the 1.5k you have spent either?

This letter tells you all you need to know about Big Motoring World and their customer service ethics.
Nothing at all. I really can not stress enough please do not use them. This has dominated my life since purchasing, it is like dealing with someone who has zero social, people skills. More worryingly clearly not alone in this experience quite how they are able to still trade is a massive cause for concern.

I wish I had found this thread earlier, feel very foolish for not. Feel even more foolish for so clearly being taken as a fool and the ability of the dealership to yell at a customer is simply beyond words, let alone the dishonest and frankly horrific approach to a transaction.