Quote:
Originally Posted by psmitty95
I wouldn't worry about it. The above poster seems to have gotten a bad product and be mad about that. I can assure you BMS customer service is excellent. I have bought numerous things from them and they ship out almost immediately all the time. In terms of the tuning stuff like JB4 terry is the best. Always willing to review logs and help any way he can
|
Right in regards to tuning. Thats the key word. Tuning. In regards to Retrofit Paddles, great customer service? Not so much. This has got nothing to do with shipping, this has got nothing to do with review logs, so to bring them up is not relevant.
Read the replies. Terry became defensive about his product. Didn't own up to the fact that it could ever possibly be faulty. Thats not good customer service! At least think that maybe it could be an issue with your own part. Even speaking with Jason, it was the same thing. I have those emails if you wish to read more...