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      09-30-2016, 10:17 AM   #1383
petepete99
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Drives: BMW 335i N54
Join Date: Sep 2016
Location: London, UK

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Just to add to this (I will post a separate thread as I need some advice on garages).

I bought a 335i N56 08 reg from Canterbury Motoring World in March. I believe they are part of the Big Motoring World group. I bought the car on hire purchase through Car Finance 24/7, who have actually been really good to deal with.

Big Motoring World, on the other hand, appear to be a very dodgy place to deal with indeed. The car has the dreaded wastegate rattle, but earlier in the year I had to convince them to repair the car (two months into ownership) because of what I thought was a failing HPFP. Turns out it was faulty injectors. Under the consumer credit act, Car Finance 24/7 helped me out as they're jointly liable being the finance provider.

The wastegate rattle has just got worse and worse and I had to fill up the coolant last week as there was a warning on the dashboard. I also never received the DVD sat nav disk which is on the invoice to be supplied, and they never sent me my V5 or the service booklet (which again was agreed in writing). To top this off, when I was buying the car the salesman said it was the second time they had sold the car as the previous owner sold it back to them after a few weeks (wtf?).

All in all, it's just not what I would have expected. As a result and based on the wastegate rattle in particular, I am formally rejecting the car through the finance company, which I'm entitled to do as still within the six months of the consumer rights act 2015.

The finance company has asked that I get an independent garage to write a report proving that there is an issue with the car. Rather than just take it to Kwik-Fit or Halfords, I would like a real expert to take a look and hopefully they will be able to provide clear evidence of a fault.

So after that long-winded story, does anybody have any recommendations on a reputable, friendly BMW specialist (ideally with good working knowledge of the N54 engine) that could take a look at the car? I would ideally like somebody who is understanding of my situation and supportive of my wish to provide a concrete case that the car is faulty.

Thanks for your help all! Post Number 1 complete
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