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Originally Posted by dacoach
 Rude, when it came down to scheduling a test drive, and she couldn't be there. Ended up hanging up on me, after she said, "so you are telling me screw you!" Talked to manager and they were great. Jeff Gehrkin, Joe Kelly, and Craig Donovan was my CA. I guess Kimberly does alot of sales but has people skill problems. Not worth the stress of dealing with a ticking time bomb!  |
I purchased from Brecht BMW and although I had a pleasent experience, I did see Kimberly at work. Totally agree... very rude and obnoxious.
I also had the unfortunate experience of talking with her over the phone while my SA was off. Totally useless and unwilling to help.