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Great Posts guys! Very helpful! You guys should always complain to BMW customer service and make sure that "head office" hears about the laziness and incompetence/ arrogance of their employees/ franchise etc...especially during the current economic climate, they NEED OUR BUSINESS! I hate those arrogant salesmen who act like you need them! when its the other way round! Spoke to a sales guy a few weeks ago, from BMW (Canary Wharf, I believe they call themselves Sytner something...anyway...) When I said that with the current economic condition, its not surprising to strike a deal and get like £3-4k off list price, he tried his stupid basic sales technique on me!!! (I'm an ex sales manager!!!) Sometimes, they just act like they're are selling mobile phones!!! Unbelievable!!!
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