Quote:
Originally Posted by BMW NA Customer Relations
I'm with BMW of North America, LLC. I've passed this message on to a BMW NA Customer Relations Representative who will be in touch with you soon.
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Dear BMW Customer Relations Representative,
thank you for your attention. I am currently working with the dealer to trade my car into a 335xi.
I was also called by BMW NA (Ms. Bigelow), which did a survey about my service experience. She was very patient and listened to all my concerns.
She also offered to put me in touch with you and I said it was not necessary at that moment.
So far the dealer has been receptive to my complaints and hopefully it will get resolved soon.
With best regards, Flavio