Quote:
Originally Posted by MiniXP
BBB is useless. It's basically a glorified yelp. Pretty much as long as the dealer/vendor replied with something, even if it is a lie, the BBB will say the case is resolved and the vendor made a good faith effort.
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Have you ever used it? I have - and with stellar results. Your comment can't be further from the truth in my experience (also an automotive claim).
It doesn't cost anything to file a dispute, and takes a few minutes.
In this case, the vendor admitted to damaging his seats - which he has written proof of. I don't see how they can claim they've made any good faith effort to help resolve their mistake.