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yeah - i joined the forum for this issue too! Sytner referred us to BMW GB. Sytner basically said that they have dealt with this numerous times before and BMW GB simply say that this is not an issue under which they can fit replacement parts under warrantee - if we want to take it forward, we need to speak to BMW GB as their hands are tied. It is something that they (Sytner and BMW GB) are well aware of tho.
This was yesterday - so not had the chance to speak to BMW GB yet - that will be a fun call / follow up letter tomorrow.
Interested in any correspondance you have / who you speak to / how you get on.
Good luck.
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