[mike@x-ph.com]

Hi OP,
I apologize for the bad experience you had with us.

Unfortunately it sounds like this was a mix of things out of our control + some misunderstandings.

You asked for an ETA, we contacted VRSF and once we got an estimate we sent it to you. Unfortunately VRSF were not able to keep their ETA because of a delayed shipment out of their control.

I apologize for the frustration this caused. We did our best to get you an update as soon as possible.


You asked for a refund this morning and we approved your request and told you we will contact VRSF and ask them to stop the shipment. We sent them an email are awaiting their response, lets give them 24-48 hours to reply and once they do we will process your refund

im getting the impression that you are worried we will send you the intercooler and make you keep it. I can assure you this is not going to be the case.
in the unlikely event that we cannot stop the shipment on time, we will send you a return label for the intercooler and take it back for a full refund.