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      02-17-2010, 10:37 PM   #3
jaylo247
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Drives: 2013 X3 35i
Join Date: Mar 2008
Location: USA

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I was pleasantly surprised to have my vehicle dropped off today at my house by the dealership. Yes, the dealership returned my vehicle to my front door (212 miles round trip)! I was initially worried about the whole situation (mentioned above) but the level of service I received alleviated any concern.

They fixed all repairs and everything was covered under my extended warranty minus the bolts for the oil pan. Breakdown as follows (parts/labor):

Replace mechatronic sleeve, $413.93
Replace oil pan gasket, $752.05 (Oil change included, lol)
Replace thermostat, $420.07
Total: $1,586.05

They also told me that for all future service, they will drive to my house, drop off a loaner and then return my car when it is finished. Has anyone had door to door service like this?
Appreciate 0