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      10-21-2018, 03:06 PM   #25
TheBingoBalls
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Look for all BMW dealerships to eventually do renovations to update/modernize the dealerships. The vision for such a renovation lies solely on the owner but BMW has become more stricter and has really focused on customer service/experience (ex. BMW wants all service departments to have a viewing window so customer can see their cars).

Obviously not all dealerships have the sales and profits to support a renovation like BMW of Austin or Policaro BMW, but we all know that dealerships as a whole are severely outdated. Examples above show how dealerships are adjusting to the new automotive landscape and how BMW is forcing dealerships to change and improve customer experience and satisfaction.
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