Okay, so I know this isn't really in the OC/LA area, but it's seriously worth the drive if it's only an extra 10-15 minutes each way. Both my brothers bought their 3 series cars from Crevier in Santa Ana, which is an awesome dealership if you don't want much of a deal but want great customer service. However, unless you have a really good relationship with a service specialist who actually knows you personally and will work with you, the service department is awful. They consistently forget to get you the loaner you want or any loaner whatsoever and often forget you even had an appointment. By contrast, Savage BMW in Ontario Auto Center is really a great place to both buy & service your car. The service department is knowledgeable and they try really hard to get you your car on time, and as quickly as possible.
Now I know what you're thinking, and no, I do not work for/have any financial interest in Savage BMW. They're just great people who will help you out.
