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BMW 3-Series (E90 E92) Forum
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Now, *that's* what I call Customer Service!!
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03-21-2009, 01:38 PM | #1 |
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Now, *that's* what I call Customer Service!!
i'm sure i'm not the only one on these boards who remembers the exact date, time or what the weather was like the day we took delivery of our cars.
my dealership, bmw of concord, hasn't forgotten either! check out what i just received from them; a beautiful print of the E92 coupe concept car. now, that's what i call customer service! this is not the first time they surprised me with a really thoughtful gift, however. you may recall the incredible gesture my sales rep extended to me a few weeks after taking delivery. if not, check out this thread. my props and thanks go out to Lamar Bias and BMW of Concord!!
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03-21-2009, 01:40 PM | #3 |
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Nice!
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03-21-2009, 02:17 PM | #5 |
wat
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nice nice! but why is it distorted looking???
btw is this an actual sketch or just printed out?
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03-21-2009, 02:21 PM | #6 |
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I got the very same picture about 2 days ago. Very nice! You get that after the first year of ownership.
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03-21-2009, 02:25 PM | #8 |
wat
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ahhh i see
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03-21-2009, 02:35 PM | #9 |
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I think it's a nice gesture. I got one about a year ago but kept forgetting about posting it up. Then I saw that a bunch of people got theirs on bimmerfest as well. I still think that it's a very good idea in earning customer loyalty.
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03-21-2009, 02:52 PM | #12 |
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It's nice but it's from BMW NA really.
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Jonathan E90 2006 330xi E90 2006 325i E39 2003 530i Sport* E46 2000 328Ci* E36 1996 328iS* E36 1992 325i* E30 1991 318is E21 1982 320iS* E21 1979 320 (6-Zyl)* *retired Nominated: Most Contributing Member |
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03-21-2009, 04:44 PM | #15 |
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BMW sends them out at your 1 year anniversary - everyone should get one right around the 1 year mark - they are quite nice and they match up to what you bought also - coupe, sedan or vert!
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03-21-2009, 07:49 PM | #19 |
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but very cool
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03-21-2009, 08:18 PM | #21 |
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Yep, just one of the many small things BMW does to make you feel special (and there's nothing wrong with that). :P
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03-21-2009, 08:56 PM | #22 |
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I really don't get how you get so lucky at Concord...
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