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BMW 3-Series (E90 E92) Forum
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THE MOST RECKLESS BMW DEALERSHIP IN THE USA... and their lawyers..
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01-04-2012, 12:32 PM | #133 |
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Can't believe what you're having to go through here. No dealer in the BMW network should deal with people like this. You clearly are a perfectly reasonable person just trying to get their car fixed so that it's not a potential death trap. The way they've treated you is a joke and you and your lawyer must aggressively go after that dealership.
You could have been killed or potentially killed other innocent people had the system failed at the wrong time. This story parallels many stories I've heard from Mercedes owners. The reputation of Mercedes was sewered because they pissed off so many people by not taking responsibility and correcting a problem that they were obligated to fix. By denying responsibility they got exactly what they deserved. They used to be the #1 luxury automotive brand. Now they're barely clinging to 3rd with Audi on pace to surpass them in the next 5 years.
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01-04-2012, 01:48 PM | #134 |
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I wonder how the Penske BMW dealership would like to contend with 119,000 e-mails from E-90 Post members? Thats just one from each member, not counting guests who might like to jump in on the project.
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01-04-2012, 01:52 PM | #135 | |
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I don't know if you've done this already, but since you are investing your time on this, you might as well write up a nice and concise summary of the situation that we can easily lift and post in other forums that we frequent. Posting a link to a long thread is rarely the best way to get attention. It would be very nice to have a few professional sounding paragraphs that explains the situation in a chronological manner, which can then be an introduction to this thread. Something to think about. |
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01-04-2012, 01:53 PM | #136 |
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I read a lot of the thread, in your OP, it doesn't say if you had active steering or not. Was it an Active Steering system and was that what caused the failure?
Uh oh. If so.
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01-04-2012, 02:13 PM | #137 |
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Did anyone else read some of arguru's other posts?
Is it ok to put my car on blocks? http://www.e90post.com/forums/showthread.php?t=626795 AutoLogic FAIL... http://www.e90post.com/forums/showthread.php?t=604319 Seems like he has been messing with the coding, and using blocks to change his tires after an "accident" where he bent both front wheels.
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01-04-2012, 02:21 PM | #138 | |
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01-04-2012, 02:27 PM | #139 | |
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01-04-2012, 02:29 PM | #140 |
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I agree, but that would be part of the vehicle history and they would have ruled that out right away and this situation would not have gotten this far.
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01-04-2012, 02:46 PM | #141 | |
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This would also explain why the car had to be towed. As arguru stated before that there was no damage for the "incident". Just musing...
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01-04-2012, 02:53 PM | #142 | |
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01-04-2012, 02:57 PM | #143 |
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Well arguru stated that he drove, however briefly, the car after the "incident" and before the cars what fixed. I would think steering would be needed for that.
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01-04-2012, 02:59 PM | #144 | |
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01-04-2012, 03:02 PM | #145 | ||
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01-04-2012, 03:14 PM | #146 | ||
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01-04-2012, 03:16 PM | #147 | |
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01-04-2012, 03:21 PM | #148 |
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I"m still stunned that nobody from BMW of Scottsdale or from BMWNA hasn't just done the logical thing, which is to step forward and fix the problem. Very odd that they would let it snowball like this.
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01-04-2012, 03:23 PM | #149 | |
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That makes way more sense than a failure of his car occurred after the dealer just cleared an error code instead of investigating the cause of the error code and then after arguru didn't die when his active steering failed the Penske dealer is trying to cover their asses and BMW NA is taking their side instead of his. |
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01-04-2012, 03:27 PM | #150 | |
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01-04-2012, 03:31 PM | #151 |
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I'm not taking it personally, I'm just saying there is being skeptical and there is being a contrarian. He keeps answering your skepticism and yet you continue to take the dealer's side in this.
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01-04-2012, 03:56 PM | #152 |
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Can this be escalated to BMW AG?
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01-04-2012, 04:01 PM | #153 | |
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