Turbos and HPFP replace in my BMW 335i

jluis · 05-04-2010, 03:34 AM

Hi,

yesterday I take my car to the dealer for the known problem of "loss of power" and a strange metallic noise under the car... They called me in the evening to say that the problem is... both turbos and the HPFP and they have to replace them... My car is 3 years old and have 44.000 kms... so, it has more than 2 years and hence, no warranty... :-(

The solution is about 3.000€. I have asked to BMW (client attention) and they told me that they have to study the problem and depending on the dealer response, they will pay a part of the cost of the pieces or the 100%... I think, in any case, i have to pay the labor...

I'm waiting... :-(

any advice?

Regards

JayKay335i · 05-04-2010, 04:02 AM

That sucks.

The metallic noise is most likely waste gate rattle which is why they are replacing your turbos. You can usually find used turbos on ebay for under $500 a set. Closer to 3 if you get lucky.

As for the HPFP, at least in the US, its warrantied for 120k miles. Sucks to not have a 4 year warranty.

oilcrankinject · 05-04-2010, 06:17 AM

I am in the same boat even though my 335i is US Spec. I would like to know what BMW tells you.

jluis · 05-04-2010, 06:20 AM

Quote:

Originally Posted by svtfast

I am in the same boat even though my 335i is US Spec. I would like to know what BMW tells you.

Don't worry... I will write here the reply from BMW... and the solution...

gizmo335i · 05-04-2010, 08:17 AM

Quote:

Originally Posted by svtfast

I am in the same boat even though my 335i is US Spec. I would like to know what BMW tells you.

So you have the same problems right now? Or you just want to know if they'll cover us if our HPFP fails? I tried to explain this problem at my local dealer here and they looked at me with a blank stare. But I bought the extra warranty...didn't you?

Sorry to hijack. I definately want to know how this turns out for you...the dealer here told me that the warranty for BMW is the same for everyone in Europe..but I know that's not true....

Alpina_B3_Lux · 05-04-2010, 08:53 AM

Quote:

Originally Posted by JayKay335i

That sucks.

The metallic noise is most likely waste gate rattle which is why they are replacing your turbos. You can usually find used turbos on ebay for under $500 a set. Closer to 3 if you get lucky.

As for the HPFP, at least in the US, its warrantied for 120k miles. Sucks to not have a 4 year warranty.

I also think it's the well-known wastegate rattle. I have it too, although it's not so bad yet.

One solution would be not to get new OEM turbos but to buy a set of used ones and get the upgraded wastegate from Turbo Dynamics or Rob Beck. You can find more info on both in the forced induction section of this forum.

As to the HPFP, a replacement cost me around 600 EUR incl. labour (no warranty due to mods). There's no upgrade for this (yet), unfortunately.

Alpina_B3_Lux

gizmo335i · 05-04-2010, 09:00 AM

Geez..that would suck. But I guess...worst case....I could deal with 600 Euro for everything...as long as when it fails again...they fix it for free....and make sure they put the most current one in there 943

jluis · 05-19-2010, 01:54 AM

Quote:

Originally Posted by svtfast

I am in the same boat even though my 335i is US Spec. I would like to know what BMW tells you.

Hello,

here is the resolution to my problem:

- The turbos have no failures but both wastegates have deffects.
- HPFP causes loss of power.

The total amount of the invoice: 3.131,91€

I contacted the customer service and was told I had to accept the repair proposal and that they would make an important contribution. I accepted it and finally taken out my car.

The customer service paid me both turbos and the HPFP. I had to pay the small pieces and the labor. They paid me 1.854€. I paid (aprox):
- Small pieces: 275€
- Labor: 975€

If you need more information, please let me know!

What do you think?

Regards

boxter · 06-17-2011, 02:58 AM

Quote:

Originally Posted by jluis

Hello,

here is the resolution to my problem:

- The turbos have no failures but both wastegates have deffects.
- HPFP causes loss of power.

The total amount of the invoice: 3.131,91€

I contacted the customer service and was told I had to accept the repair proposal and that they would make an important contribution. I accepted it and finally taken out my car.

The customer service paid me both turbos and the HPFP. I had to pay the small pieces and the labor. They paid me 1.854€. I paid (aprox):
- Small pieces: 275€
- Labor: 975€

If you need more information, please let me know!

What do you think?

Regards

Hi,

I looked for turbos in:
http://www.realoem.com/bmw/partgrp.d...64&hg=11&fg=50

Only one turbo is 1971$ aprox. 1400€?¿?
I do not understand 1854€ turbos and HPFP incluyed!!

Only turbos= 2800€

The HPFP:
http://www.realoem.com/bmw/showparts...83&hg=13&fg=15

I don´t know because it is not.

jluis · 06-17-2011, 03:03 AM

I don't know why... but BMW usually mounts "interchange" products... they are a little bit cheaper than the products shown in realoem.

FVM3 · 06-17-2011, 03:20 AM

that sucks

John 070 · 06-17-2011, 04:39 AM

BMW has always done the we pay the part, you pay the labor routine. My friend needed a new motor in his X5 at 54k, no warranty. The guy bought a 7,500 sq. ft. new construction in Boston, so it's not as if 14k is a lot of money to him. But it was the principle, having to pay for a new motor at 54k didn't rub him the right way. And in true BMW dealership class act fashion, they accused him of putting stop leak in his radiator. He told them first of all, he doesn't know what stop leak is, and secondly, if you lifted the hood, he wouldn't know where the coolant is even added. So how the f*** would he add stop leak to it? That's like when my car stalled repeatedly, they asked me if it's been in an accident. I f'in park the thing a football field away from the front door of my office to avoid dings. It doesn't so much as have one ding, believe me, it hasn't been hit and repaired from an accident. LOL

Anyhow, we can see the turbo replacement has come way down in price. It used to be nearly 7k.

05-04-2010, 03:34 AM	#1
jluis Forero español 8 Rep 43 Posts Drives: BMW 335iA E90 Join Date: Mar 2010 Location: Spain iTrader: (0)	Turbos and HPFP replace in my BMW 335i Hi, yesterday I take my car to the dealer for the known problem of "loss of power" and a strange metallic noise under the car... They called me in the evening to say that the problem is... both turbos and the HPFP and they have to replace them... My car is 3 years old and have 44.000 kms... so, it has more than 2 years and hence, no warranty... :-( The solution is about 3.000€. I have asked to BMW (client attention) and they told me that they have to study the problem and depending on the dealer response, they will pay a part of the cost of the pieces or the 100%... I think, in any case, i have to pay the labor... I'm waiting... :-( any advice? Regards Last edited by jluis; 05-05-2010 at 07:39 AM..
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05-04-2010, 04:02 AM	#2
JayKay335i Banned 213 Rep 5,046 Posts Drives: ///M323 DCT Join Date: Apr 2009 Location: North Dakota; its best DUHHHHHH iTrader: (1)	That sucks. The metallic noise is most likely waste gate rattle which is why they are replacing your turbos. You can usually find used turbos on ebay for under $500 a set. Closer to 3 if you get lucky. As for the HPFP, at least in the US, its warrantied for 120k miles. Sucks to not have a 4 year warranty.
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05-04-2010, 06:17 AM	#3
oilcrankinject Captain 97 Rep 996 Posts Drives: nothing Join Date: Jul 2007 Location: USA iTrader: (0)	I am in the same boat even though my 335i is US Spec. I would like to know what BMW tells you.
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05-04-2010, 09:00 AM	#7
gizmo335i Colonel 183 Rep 2,976 Posts Drives: 07 SBM E92 335i 6MT Join Date: Oct 2009 Location: New Jersey iTrader: (51) Garage List 2007 E92 335i [9.42]	Geez..that would suck. But I guess...worst case....I could deal with 600 Euro for everything...as long as when it fails again...they fix it for free....and make sure they put the most current one in there 943 __________________ In the process of restoring an 07 335i
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06-17-2011, 03:03 AM	#10
jluis Forero español 8 Rep 43 Posts Drives: BMW 335iA E90 Join Date: Mar 2010 Location: Spain iTrader: (0)	I don't know why... but BMW usually mounts "interchange" products... they are a little bit cheaper than the products shown in realoem.
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06-17-2011, 03:20 AM	#11
FVM3 Major General 314 Rep 5,751 Posts Drives: e92 m3, f30 328i Join Date: Sep 2010 Location: Los Angeles iTrader: (2)	that sucks
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06-17-2011, 04:39 AM	#12
John 070 Lieutenant General 1859 Rep 14,850 Posts Drives: 335i cpe Join Date: Oct 2006 Location: ZSP/ZPP/ZCW iTrader: (0)	BMW has always done the we pay the part, you pay the labor routine. My friend needed a new motor in his X5 at 54k, no warranty. The guy bought a 7,500 sq. ft. new construction in Boston, so it's not as if 14k is a lot of money to him. But it was the principle, having to pay for a new motor at 54k didn't rub him the right way. And in true BMW dealership class act fashion, they accused him of putting stop leak in his radiator. He told them first of all, he doesn't know what stop leak is, and secondly, if you lifted the hood, he wouldn't know where the coolant is even added. So how the f*** would he add stop leak to it? That's like when my car stalled repeatedly, they asked me if it's been in an accident. I f'in park the thing a football field away from the front door of my office to avoid dings. It doesn't so much as have one ding, believe me, it hasn't been hit and repaired from an accident. LOL Anyhow, we can see the turbo replacement has come way down in price. It used to be nearly 7k.
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