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BMW 3-Series (E90 E92) Forum
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Berger Motor Sport...You decide
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01-10-2013, 05:19 PM | #23 |
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ask mike@n54tuning i'm pretty sure he will give you a pretty good answer he resells everything BMS and is excellent on customer service as far as terry goes he is just as good as mike both those guys are highly regarded here in the forums.
btw: the dpfix is (mainly) just to prevent the computer fromm throwing an error when you are running catless downpipes or thats why most people buy it unless you are running a jb4. |
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01-10-2013, 05:51 PM | #24 |
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Im surprised because they have a great costumer service. My LED lights werent working I emailed Jason and met up at his house on sunday evening and he fixed it for me!
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01-10-2013, 06:21 PM | #25 |
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The tech works on the car, if he lets it slide it likely slides...but if he brings it up with anyone else, your sa is the only potential advocate you have.
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01-11-2013, 09:40 AM | #26 | |
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01-11-2013, 09:45 PM | #30 | |
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That being said, I agree with mostly everyone on here - he wasn't be rude he was just being careful.
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01-11-2013, 11:50 PM | #31 |
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Burger tuning, does not give alot of info on their emails.
they do have alot of traffic im sure, but you cant use that as an excuse. Customer service is a staple to a business. |
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01-13-2013, 07:58 PM | #32 | |
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01-13-2013, 09:08 PM | #33 |
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OP I got the same crap answers from BMS when I sent an email about the same product. I just chalked it up as a vendor to never buy from because I could not get any tech info from them. Obviously they have so much business they can choose who they sell to. A lot of people are standing up for someone who gave them good service or are just fanboi's. I think your question was legit and inturn you were just blown off. I am sure this is not a popular opinion.
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01-13-2013, 09:09 PM | #34 | |
2020 Z4 M40i - 2022 M4C Convt
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Drives: 2020 Z4 M40i - 2022 M4C Convrt
Join Date: Jun 2011
Location: Raleigh, NC - OIB, NC
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Garage List 1965 COBRA (FFR rep ... [8.57]
2023 Jeep Wrangler ... [9.50] 2009 Yamaha V-Star [0.00] Cars 2-BMW, 2-FORD, ... [0.00] 2023 Ford Expeditio ... [0.00] 2020 Z4 M40i [10.00] 2022 BMW M4C [7.25] 1998 FORD Ranger 4X4 [0.00] |
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I ran a log sent it in then he responded with a change to make. Made the change did a test run sent in a fresh log, got another change back & so on. I sent my request in for help on Sunday expecting to hear back on Monday but got a response in about 20 minutes. The car was dialed in very well thanks to BMS’s attention to customer service. There is nothing special about my account with them to suggest I should get anything extra. Just have a JB4 G5/ISO, jack pad, spark plug socket & a pair of $1 decals. If they are treating me this well its hard to imagine that’s not business as usual for them.
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Dravit Gray, Black Leather, Moonlight Roof, Red Calipers 2022 M4C - 2020 Z4 M40i - 2023 FORD Expedition XLT Max 4X4 400BHP - 2009 V-Star - 1998 Ranger 4X4 5MT - 1965 Cobra (R) 5MT - 2023 Jeep Wrangler Sport S 6MT |
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01-13-2013, 09:14 PM | #35 | |
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You were a bit rude on your second response... he is a busy guy and has a lot of customers to attend to... i would definitely not take it personally... I bought the JB4 from him, and i know a lot of people who have purchased other products for their car... awesome service.... if he has it i'd buy it from him... but if you have a question you'd like to expand on you should google it... his job is to answer questions... but you should know what you are getting before you look into just purchasing it.
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01-13-2013, 10:23 PM | #37 |
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Personally, I think you were a bit on the rude side. Also, there are some questions you don't ask...
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18" BBS RGRs, KW v1, ESS Stage 2 flash, VRSF 7" FMIC, VRSF downpipes, JG Mods m-tech front, mtec V3 AEs, BMS OCC, hardwired valentine 1, p3cars gauge, amber delete, sport seats, factory oil cooler. |
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01-13-2013, 11:46 PM | #39 | |
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+1 +1 +1 +1 +1
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